AURA Academy
AURA ACADEMY GUIDE

What the official website of a hotel, B&B or holiday rental should include

An essential checklist for turning a property website from a simple brochure into a credible and useful owned booking channel.

Make the proposition clear in seconds

Visitors should immediately understand where the property is, what stay it offers and what they should do next: check availability, ask a question or book.

Design mobile-first

A large share of travel research happens on phones. Text, images, menus, buttons and forms should be designed for small screens, not merely scaled down.

Answer recurring guest questions

Check-in, check-out, parking, access, rooms, services, rules, transport, distances and contacts should be easy to find.

Build trust signals

An owned domain, business details, privacy information, real photos, maps, verifiable reviews and consistent contact details help guests recognise the official site.

Create a measurable direct path

WhatsApp, forms, booking engines and payments should be trackable as separate sources. The website should show how many real enquiries it generates.

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